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The high-pressure crucible of Hong Kong’s shopping environment seems like it would leave little room for learning among retail professionals. But A.S. Watson’s commitment to higher performance creates opportunities for promising staff to elevate their game at its very own Retail Academy. 

The six-nation ‘Watsons X Grab’ partnership will hypercharge the O+O (online plus offline) shopping experience, and will see Watsons partnering with Grab, Southeast Asia’s ride-hailing and delivery juggernaut. Watsons stores in Singapore, Indonesia, Malaysia, Thailand, Vietnam and the Philippines will form the backbone of this new shopping, payments and delivery behemoth. Watsons’ 2,300 stores continue to grow, with e-commerce sales doubling in 2020. 

Watsons’ loyalty programme has reached 100 million members in Asia, helping a powerful global community to lead healthier and more sustainable lifestyles. A separate VIP programme has also brought more privileges and personalised offers to Watsons' most committed customers around the world. 

3 Hong Kong and FORTRESS teamed up to create [email protected] – a shop-in-shop experience inside 26 FORTRESS stores. In addition to purchasing a wide range of home appliances, smartphones and accessories, customers can access mobile services including subscriptions, contract renewals, SIM card replacement, name changing, bill payment and autopay services – promoting all-round new 5G smart living experience. 

A.S. Watson Group (ASW) is on a global mission to meet ambitious social purpose and sustainability goals to 2030. The retail group will fund free corrective surgery for 10,000 children with cleft lips and palates. Towards a cleaner world, ASW will reduce its electricity intensity by 30%, greenhouse gas emissions by 40% (both against a 2015 baseline), eliminate unnecessary plastic packaging and phase out PVC plastics – all by 2030. 

A.S. Watson Group marked its 180th birthday by celebrating with a 5G-powered virtual cocktail event attended by hundreds of business and charity partners from around the world. From its humble beginnings as a dispensary offering free medicine to the needy, to what is now the world’s largest international health and beauty retailer with 16,000 offline and online stores worldwide, it has been a remarkable journey during which the company has given back during the tough times. 

Superdrug’s nurses are taking on the toughest COVID-19 has to offer by volunteering to serve on their nation’s front lines, fighting the disease. 

Team Watsons Water got creative and worked round the clock to deliver life-saving PPE to Hongkongers. 

A.S. Watson Group (ASW) unleashed a flurry of firsts as it celebrated its franchise agreement with Al-Futtaim, an international retail conglomerate based in the United Arab Emirates, to launch a Watsons flagship location in the Gulf Cooperation Council region. This move breaks new ground in two ways – ASW’s first-ever franchise agreement and its first foray into the Middle East.