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Watsons’ retail outlets will become the nodes of a city-wide plastic bottle collection network to get plastic bottles into recycling facilities and out of landfill. It’s part of a programme with global consumer goods giant Procter & Gamble and Hong Kong-based circular economy service The Loops. Customers will be incentivised by receiving Plastic Reborn eStamps which they can redeem for products. The bottles will be transported to the New Life Plastics plant in Tuen Mun’s Eco Park where they will be prepared to be reborn into their next incarnation. 

The six-nation ‘Watsons X Grab’ partnership will hypercharge the O+O (online plus offline) shopping experience, and will see Watsons partnering with Grab, Southeast Asia’s ride-hailing and delivery juggernaut. Watsons stores in Singapore, Indonesia, Malaysia, Thailand, Vietnam and the Philippines will form the backbone of this new shopping, payments and delivery behemoth. Watsons’ 2,300 stores continue to grow, with e-commerce sales doubling in 2020. 

Watsons’ loyalty programme has reached 100 million members in Asia, helping a powerful global community to lead healthier and more sustainable lifestyles. A separate VIP programme has also brought more privileges and personalised offers to Watsons' most committed customers around the world.