A fire at a Hong Kong housing complex devastated hundreds of lives and homes. The CKHH family moved quickly to bring support to those in need. Watsons, PARKnSHOP, Fortress and Watsons Water delivered essential supplies and set up Care Service Stations. They also donated home appliances, home essentials and personal care products to the affected families as they move into transitional housing. HTHKH’s 3Shops offered free backup phones, portable chargers, SIM cards and 5G services. The HK Electric Service Team provided on-site help. The Li Ka Shing Foundation promptly distributed HK$30 million to charities to provide immediate relief and pledged HK$50 million for recovery efforts, aiding families to rebuild their lives.

Hutchison Telecommunications (Hong Kong) Limited (HTHK) recently hosted the 3Business Empower Partnership Summit 2025 at Cheung Kong Centre II, attracting 1,500 executives, business partners and industry leaders. Beyond panel discussions, the event showcased cutting-edge AI operational solutions, low-altitude economy innovations and Artech installations, redefining traditional presentations. Supported by Microsoft, Google and Amazon, the summit doubled as a demo hub for AI and 5G’s real-world potential while inking MoUs with tech giants to foster cross-industry innovation and digital transformation. From smart buildings to robotics, HTHK is leading its industry into the future.  

Hutchison Telecommunications (Hong Kong) Limited (HTHK) is plugging into Hong Kong’s vision of smart mobility with 5G coverage across all 23 tunnels, boosting network capacity along these routes. The latest upgrade includes deployment of a high-capacity 5G “golden spectrum” across eight key routes. The upgrade ensures stronger bandwidth, smoother video streaming and seamless connections – even during peak hours!

3Business HK also powered MTR Corporation’s interactive broadcast campaign, the “5G Summer Thrill”, by providing 5G network solutions for live streaming and AI games on stations’ digital panels.

Hutchison Telecommunications Hong Kong (HTHK) is kicking off the 5.5G era to mark five years of 5G. It’s lighting up hotspots at mega event venues including Kai Tak Sports Park, the West Kowloon Cultural District and the Hong Kong Convention and Exhibition Centre, where customers can enjoy an improved experience with enhanced network speed, increased capacity and low latency performance provided by 5.5G broadband, supercharging the mega event economy.

HTHK is also enhancing customer experience with a newly deployed Agentic AI system, analysing user experience around the clock to enhance end-to-end network performance. Meanwhile, major transportation hubs between the northwest New Territories and Kowloon get expanded 5G coverage, supporting the Northern Metropolis development.  

3 Hong Kong is pushing the boundaries of performance with 5.5G innovations and, in the process, redefining interactive entertainment.

Hong Kong’s first 5.5G drama, Left Unsaid, premiered at the Hong Kong Cultural Centre. Actors performed while seamlessly connected to a high-speed 5.5G network, allowing audiences to watch on stage and on their phones in perfect sync – a game-changer for live theatre.

The Hong Kong Chinese Orchestra’s Drum Carnival used ultra-fast, low-latency 5.5G to stream performances in stunning 4K ultra-high definition, letting music lovers worldwide experience the powerful drum beats as if they were there in person.  

Hutchison Telecom Hong Kong (HTHK) continues to boost 5G network capacity, ensuring seamless connectivity for 3 Hong Kong and SUPREME customers. In the first half of the year, HTHK became the first operator in Hong Kong to complete 5G enhancements at three road harbour crossings. This further extends the “Golden Spectrum” to these high-traffic public transport infrastructures, enabling customers to experience flawless ultra-high definition streaming even in congested areas at peak hours.

Additionally, HTHK was one of the leading operators to upgrade its 5G services at Hong Kong International Airport and major event venues including AsiaWorld-Expo, the Central Harbourfront and the Hong Kong Coliseum, allowing visitors to enjoy uninterrupted social media access. HTHK remains committed to expanding network capacity across key infrastructures to meet the city’s growing demand.  

Happy Hong Kong’s beat was heard around the globe, thanks to 3 Hong Kong’s 5G network. 3 Hong Kong collaborated with the Hong Kong Chinese Orchestra to celebrate the 20th anniversary of the Hong Kong Drum Festival last October. As the 5G Strategic Partner for the event, 3 Hong Kong powered a 4K ultra-high-definition live streaming, bringing the captivating drum rhythms and the scenic beauty of the West Kowloon Cultural District to all parts of the world.

Hutchison Telecom Hong Kong (HTHK) is closing 2023 by investing in technology and people.

Investing in technology, HTHK has expanded its sea coverage. The company has deployed innovative e-MIMO Pro technology and an 8T8R antenna configuration in the 700MHz band of spectrum in multiple hotspots in Hong Kong seas to ensure boaters and mariners can stay in touch.

Investing in people, HTHK senior leaders gathered to learn and share new ideas to prepare for 2024. A town hall was the setting for the company’s creative, business and scientific minds. They met outside office for a full day to plan a path forward in a competitive market, taking time to present the Distinguished Honour Award to those who have been with the company for over 25 years.

Hong Kong’s post-COVID-19 recovery has been replete with over-the-top events. The Hong Kong Chinese Orchestra was brought to the world from live on board the cruise ship Resorts World One through 3 Hong Kong’s 5G technology. In support of the government’s Happy Hong Kong programme, the event was Hong Kong’s first-ever live boat-based broadcast from a cruise ship at sea. The Chinese music could be appreciated by people on the high seas and around the world!

3 Hong Kong is drawing in the next generation of worker bees, sleuthing out network blind spots using their phones with live-streaming apps such as Facebook and Instagram. Wacky ads recruited people to document their search for blind spots, letting consumers know that 3 Hong Kong takes network improvement seriously. Other fun recruitment drives included Beer Pong games held at the flagship 3 Hong Kong store with prizes including free airline tickets and honey bee beers. The city is buzzing with excitement over the promotions!

3 Hong Kong is leading among telco operators as the first to announce the activation of 700MHz band spectrum mobile phone base stations. This wavelength of spectrum allows for ultra-strong penetration providing 5G coverage. It means better coverage in both less densely populated rural areas and urban areas with intense building coverage. The base stations were activated at midnight on 30 June to celebrate the 25th anniversary of the establishment of the Hong Kong Special Administrative Region on 1 July 1997.  

3 Hong Kong has opened the first-ever virtual retail store by a digital operator on the metaverse platform Voxels, best known for supporting the arts community and NFT displays. 3 Hong Kong’s virtual ambassador, Meta Boy, will ‘live’ in the store and provide visitors with information on 3 Hong Kong products and services. Join 3 Hong Kong in the metaverse!  

Crypto-savvy customers of 3 Hong Kong can now pay for their monthly fees, purchases of mobile devices and value-added services, using a range of cryptocurrencies. Multiple wallets are accepted, no minimum spend is required and there are no administrative fees, making it a truly crypto-friendly platform. The facility is provided via a partnership with FTX US, a leading digital asset exchange platform.

3 Hong Kong transported the “Universe in a Flower” to Buddhists around the world using 5G 4K live streaming technology. The majestic music of the Hong Kong Chinese Orchestra, the stunning backdrop of Tsz Shan Monastery and spiritual rituals elevated those joining the concert in their religious observance. 3 Hong Kong also distributed a 3D lotus hologram device so that adherents could project the image and their prayers to the cosmos during the flower-offering ceremony.

5G is a platform to build dreams on and 3 Hong Kong is helping dreamers to climb on board. It works with small businesses and the community to help them overcome COVID-19 challenges and to unite their artistic vision, with an eye on the stars.
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The star-studded celebrity event to launch 3 Hong Kong’s Passion beyond Imagination non-fungible token (NFT) art and 3’s rapidly expanding 5G network, were in the spotlight. Hutchison Telecommunications Hong Kong Holdings (HTHKH) has invested over HK$3 billion since 2019 to expand its mobile network and develop 5G. Many 3.5 GHz 5G ‘golden spectrum’ base stations have been deployed – more than any other provider in town – to the delight of customers enjoying super-high speed and ultra-low latency. In Hong Kong, there are more than 400 sales points in Fortress, PARKnSHOP, Watsons and 3 stores, plus online channels. Canning Fok, HTHKH Chairman and Group Co-Managing Director of CK Hutchison, said that by leveraging 3 Group’s global network in 12 markets, advanced technologies and services can easily be introduced to Hong Kong from other markets, making 3 Hong Kong the undisputed king of delivering 5G services in the city.  

3 Hong Kong is leveraging the footprint of over 400 A.S. Watson Group (ASW) retail outlets across Hong Kong including Watsons and PARKnSHOP. SoSIM pre-paid SIM cards can be purchased and recharged at the many locations. Buying SoSIM at ASW outlets also earns points on MoneyBack, the multi-retail brand loyalty programme. MoneyBack members can also receive a range of offers.  

3 Hong Kong and FORTRESS teamed up to create 3HK@FORTRESS – a shop-in-shop experience inside 26 FORTRESS stores. In addition to purchasing a wide range of home appliances, smartphones and accessories, customers can access mobile services including subscriptions, contract renewals, SIM card replacement, name changing, bill payment and autopay services – promoting all-round new 5G smart living experience.