Northumbrian Water’s groundbreaking sewer robot, Pipebot Patrol, has made its television debut. The company’s “Bin the Wipe” campaign was featured during the prime-time slot, urging customers to stop sending “flushable” wipes down the toilet, which wreak havoc on pipes. While this detritus seems innocent enough, in reality, it can turn into troublesome clogging that causes horrendous floods and requires multi-million-pound repairs. Pipebot Patrol has been developed as an early-warning AI solution that sewer systems desperately need.
Full Article

Scammers beware! Indosat’s latest and greatest innovation is protecting millions from predatory fraudsters.

Within the first six months of introducing its Anti-Spam and Anti-Scam feature, Indosat Ooredoo Hutchison’s (IOH) AI-powered defence has stopped over 2 billion dodgy calls, phishy SMS and threat data, shielding 2.5 million customers from digital con artists, and preventing approximately US$500 million in potential financial losses.
Full Article

Indosat Ooredoo Hutchison, Indonesia Technology Alliance and Tsinghua University’s Wuxi Research Institute have agreed to create an AI Application Cooperation Centre in Indonesia. A pioneer of AI research in China, Tsinghua University has been advancing the field since 1978. The hub will develop home‑grown AI solutions for priority areas, including education, healthcare and agriculture, while training local talent and supporting Indonesia’s Golden Indonesia 2045 ambitions. This powerful partnership aims to turn AI into a practical engine for inclusive growth in both countries.  

HTHK is turbocharging enterprise AI adoption in Hong Kong, turning digital transformation into a reality. 3Business is offering Ricoh’s InnoAI Hub to businesses, delivering over 15 AI tools, and supports the creation of custom AI agents for daily workflows. That’s not all – a pioneering partnership with Amazon Web Services (AWS) has spearheaded Hong Kong’s first enterprise-grade, telecom-led AI Marketplace. This platform delivers on-demand solutions tailored for sectors such as construction, logistics, education and retail.

3Business staff don’t just talk the talk – they walk the walk: the corporate sales team has already completed the AWS Certified Practitioner training to provide expert-led guidance. At HTHK, AI’s potential knows no bounds!

Hutchison Telecommunications (Hong Kong) Limited (HTHK) recently hosted the 3Business Empower Partnership Summit 2025 at Cheung Kong Centre II, attracting 1,500 executives, business partners and industry leaders. Beyond panel discussions, the event showcased cutting-edge AI operational solutions, low-altitude economy innovations and Artech installations, redefining traditional presentations. Supported by Microsoft, Google and Amazon, the summit doubled as a demo hub for AI and 5G’s real-world potential while inking MoUs with tech giants to foster cross-industry innovation and digital transformation. From smart buildings to robotics, HTHK is leading its industry into the future.  

Northumbrian Water is bringing a real-life Wall‑E to the sewers of northern England. Pipebot Patrol is the world’s first autonomous robot to patrol live pipelines, spotting blockages before flooding occurs. A £1.8 million initiative led by Northumbrian Water, Pipebot Patrol captures real-time data with advanced mobile sensors and delivers alerts via a user-friendly dashboard. By reducing emergency callouts and keeping crews away from hazardous conditions, Pipebot Patrol promises smarter, safer and more proactive sewer management across the UK.  

UK Power Networks (UKPN), in partnership with Open Climate Fix, is using AI-powered technology to estimate rooftop solar generation in real time by combining UKPN’s measurements with historical weather and satellite data. This process informs forecasting models, helping grid operators make faster, data-driven decisions, plan upgrades and predict energy flows. With 20GW of solar energy production currently installed in the UK projected to reach 90GW by 2035, this AI-driven approach illuminates a clearer path to net zero, and home solar could save households billions on energy bills.  

Ajman Port is set for a major glow-up. Hutchison Ports Ajman (HAJT) and the Department of Ports and Customs (DPC) just inked a deal to double the port’s capacity, powered by a United Arab Emirates Dirham (AED) 1 billion investment and a 15-year roadmap.

Announced in front of Ajman’s Crown Prince (above photo, centre), the plan aims to transform the port into a high-efficiency logistics hub with AI-driven systems, faster operations, and upskilled local talent.

Since 2011, HAJT and the DPC have been tight collaborators. With this new project, Ajman will further cement its spot on the UAE trade map.

Indosat Ooredoo Hutchison (IOH) celebrated the inauguration of its AI Experience Centre in Jayapura, Papua, on National Awakening Day, aiming to bridge the digital divide in Eastern Indonesia. The centre leverages AI to personalise education for remote students and improve healthcare facilities. Supported by Indosat’s 5G network and partners such as Huawei, it offers training, digital platforms and collaborative spaces. CEO Vikram Sinha called it a step forward in their “mission to empower Indonesia and drive inclusive technological advancement”.  

CKDelta is an AI software business within the CK Hutchison Group. Its product, ∆Priority, shows technology can have a heart. It uses advanced machine learning to identify vulnerable customers, such as the fuel poor, who can benefit from programmes like the Priority Services Register (PSR) and Leaving No One Behind network. By combining over 30 datasets – including smart metre data, payment history, telecoms and socio-economic indicators – it creates a unified vulnerability profile for each customer. The models are continuously retrained to reflect real-world changes and ensure accuracy.

This AI-driven approach has identified over 400,000 vulnerable customers and improved CKDelta’s engagement strategy effectiveness by 30%. ∆Priority enables proactive, personalised support at scale, setting a new standard for ethical, data-led customer care.  

Data-driven design is transforming the way people shop. From optimising search results to fine-tuning site navigation, small changes lead to big wins in conversions and revenue. With rigorous testing and real-time insights, AS Watson is shaping a future where shoppers find what they need faster and with less hassle.
Full Article

Indosat Ooredoo Hutchison (IOH) has taken a bold step in embracing artificial intelligence (AI) with Indonesia AI Day 2024. The event, themed “Unleashing Indonesia’s AI Sovereignty”, brought together global and local leaders and top Indonesian officials to explore AI’s role in driving Indonesia’s digital future.

Heavy hitters, such as NVIDIA CEO Jensen Huang and Accenture CEO Julie Sweet, joined top Indonesian officials to discuss AI’s impact on economic growth and digital independence. Activities included startup pitch battles and hands-on workshops that empower Indonesia’s brightest minds in tech to pursue AI-driven real-world solutions.

IOH believes that AI is essential to empowering Indonesia as a leader in the global digital transformation.

Northumbrian Water (NWG) is investing £20 million into a first-of-its-kind project in the UK that will develop smart sewers and other savvy technology, such as smart sensors and AI analytics, to reduce the risk of spills from storm overflows. Using techniques already successfully trialled in the US, NWG will have the power to control wastewater direction and flow, therefore reducing the risk of spills. Ten years of testing across the pond have shown an 80% decrease in spills in a section of an Indiana wastewater network, so with this new plan, NWG hopes to see similar results.  

The modern fulfilment centre brings human, automation and artificial intelligence technology together to delight the discerning modern customer, while elevating the workplace to improve speed, safety, precision and ease of work for the staff. Robots make it happen.
Full Article

CKDelta has joined Databricks’ Data Intelligence Platform for Energy as a strategic partner. This groundbreaking launch highlights CKDelta’s cutting-edge role in data and AI, alongside esteemed partners such as Deloitte and Capgemini. With energy as a focal industry for 2024, the platform aims to leverage partner solutions to drive opportunities for both Databricks and its partners. Through these partnerships, CKDelta’s intelligent apps will reach global energy companies as part of their channel go-to-market strategy. As the market witnesses the debut of CKDelta’s offerings, the stage is set for transformative advancements in energy data intelligence.  

Hutchison Ports is revolutionising port operations by welcoming a new family – Veronica and her offspring. This network of AI-driven platforms aims to deliver the absolute maximum of productivity in the safest possible environment. The future is... Veronica!
Full Article

A.S. Watson has long been at the forefront of AI adoption. From back-end operations to putting a virtual makeover smile on customers’ faces, it has its own dedicated AI teams coding, testing and delivering the future. A.S. Watson? Welcome to AI Watson!
Full Article

A global conglomerate like the CK Hutchison Group generates an astounding amount of data across industries. Data are the lifeblood of the AI revolution; it was inevitable that someone would ask “How can we harness the power of these data to power the future?”
The answer is CKDelta.
Full Article

PARKnSHOP has invested over HK$200 million in a 300,000 sqft eCom Fulfilment Centre in a bold move that will increase its inventory processing volume by a factor of three. Cutting-edge technology is being used to improve efficiency. Artificial intelligence drives automatic guided vehicles. Data analytics spots inefficiencies and opportunities for improvement. This capability is crucial as the firm has seen its offline and online (O+O) strategy pay off handsomely with a triple increase in two years.  

Port of Felixstowe is the first in Europe to introduce autonomous terminal tractor units (ATs) into mixed traffic terminal operations. The battery-powered ATs will work alongside standard human-operated trucks. The units use digital maps, on-board GPS navigation systems to know where they are and LiDAR (laser imaging, detection and ranging) to “see” their surroundings, supported by their Extreme Precise Positioning (EPP) system that can position them within 2cm of accuracy. The ATs will be used initially at the port’s Trinity and North Rail terminals.  

PharusDx, a CK Life Sciences and CK Hutchison investee, is developing a test that would provide fast, accurate diagnosis of not one but multiple types of cancer – all from a single blood sample. And it is using AI to do it.
Full Article

Designing 21st-century ports requires that operators cater to the demands posed by increasingly enormous container ships. Use of autonomous vehicles and AI cranes and vehicles drives efficiency. The complex dance of goods and containers at a modern port only happens when designers set the stage for success.
Full Article

3 Sweden’s 5G Sustainability Awards bestows cash grants, technical support and business training to start-ups developing solutions that use 5G to drive social and environmental sustainability in Sweden. Winners this year included top-spot Buddywise (an AI solution to detect hazards, accidents and illness for safer workplaces), Consenz (adapting old cars with modern safety standards features), and Dronest (drones that deliver images of accidents to inbound first responders for pre-arrival preparation). The winners receive cash, start-up capital, coaching from experts at 3 Sweden, office space in 3Huset at Avicii Arena in Stockholm and technical equipment.  

Vanishing bee populations are a major problem for global agriculture. 3 Austria’s 5G network is a key part of a tech solution that puts beekeepers ‘inside’ their hives to solve problems for Man’s invaluable helpers.
Full Article