Scammers beware! Indosat’s latest and greatest innovation is protecting millions from predatory fraudsters.

Within the first six months of introducing its Anti-Spam and Anti-Scam feature, Indosat Ooredoo Hutchison’s (IOH) AI-powered defence has stopped over 2 billion dodgy calls, phishy SMS and threat data, shielding 2.5 million customers from digital con artists, and preventing approximately US$500 million in potential financial losses.
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Indosat Ooredoo Hutchison, Indonesia Technology Alliance and Tsinghua University’s Wuxi Research Institute have agreed to create an AI Application Cooperation Centre in Indonesia. A pioneer of AI research in China, Tsinghua University has been advancing the field since 1978. The hub will develop home‑grown AI solutions for priority areas, including education, healthcare and agriculture, while training local talent and supporting Indonesia’s Golden Indonesia 2045 ambitions. This powerful partnership aims to turn AI into a practical engine for inclusive growth in both countries.  

Indosat Ooredoo Hutchison’s (IOH) latest initiative, “I-EmpowHER 2025”, creates an inclusive career ecosystem for women in the workforce in Indonesia. Complementing initiatives such as SheHacks, I-EmpowHER tackles structural challenges through mentorship, skills development and leadership opportunities. Beyond typical corporate diversity talk, I-EmpowHER focuses on practical solutions: flexible work arrangements, career progression pathways and networking platforms. This initiative fosters confidence and encourages women to take on leadership roles, driving change across the organisation.  

Indosat Ooredoo Hutchison (IOH) celebrated the inauguration of its AI Experience Centre in Jayapura, Papua, on National Awakening Day, aiming to bridge the digital divide in Eastern Indonesia. The centre leverages AI to personalise education for remote students and improve healthcare facilities. Supported by Indosat’s 5G network and partners such as Huawei, it offers training, digital platforms and collaborative spaces. CEO Vikram Sinha called it a step forward in their “mission to empower Indonesia and drive inclusive technological advancement”.  

Indosat Ooredoo Hutchison (IOH) and UN Women, a United Nations organisation, have released the SheHacks Impact Report, highlighting progress in empowering women in tech and entrepreneurship. Since launching five years ago, SheHacks has tackled funding gaps, limited training, and network barriers facing women-led micro, small and medium-sized enterprises (MSMEs) – 70% of which struggle with finance in Indonesia. The programme boasts that 87.5% of participating startups have promoted women to leadership roles and 25% have gained access to new markets. A total of 78.9% of participating startups hired at least ten new employees, including individuals with disabilities. Through mentoring, labs and investor pitches, SheHacks supports women from ideation to scale, driving gender equality and economic inclusion nationwide.  

Indosat Ooredoo Hutchison (IOH) is the winner of the Best Digital Transformation at the World Communication Awards 2024 in the UK. This win recognises IOH’s bold shift from a traditional telecom provider to an artificial intelligence (AI)-powered technology company. Adding to its trophy haul, IOH also secured top honours at TMForum Innovate Asia 2024 in Thailand and the Glotel Awards 2024 in the UK, including the Outstanding Catalyst Business Impact Award and recognition for Best Digital Transformation Project. With these prestigious accolades under its belt, this is just the beginning of IOH’s AI-driven future.  

Indosat Ooredoo Hutchison (IOH) has taken a bold step in embracing artificial intelligence (AI) with Indonesia AI Day 2024. The event, themed “Unleashing Indonesia’s AI Sovereignty”, brought together global and local leaders and top Indonesian officials to explore AI’s role in driving Indonesia’s digital future.

Heavy hitters, such as NVIDIA CEO Jensen Huang and Accenture CEO Julie Sweet, joined top Indonesian officials to discuss AI’s impact on economic growth and digital independence. Activities included startup pitch battles and hands-on workshops that empower Indonesia’s brightest minds in tech to pursue AI-driven real-world solutions.

IOH believes that AI is essential to empowering Indonesia as a leader in the global digital transformation.

Indosat Ooredoo Hutchison is committed to keeping their team free from harm through protocols and practices that are constantly being updated. Beyond immediate safety from catastrophe, they also protect the long-term health and well-being of their staff.
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Indosat Ooredoo Hutchison (IOH) has announced ground-breaking developments in Southeast Asia’s digital transformation by launching the region’s largest Digital Intelligence Operations Center (DIOC). Located in Jakarta, Indonesia, this AI-powered facility will serve over 100 million customers, merging traditional operations with new state-of-the-art practices.

It’s the brainchild of a partnership with Huawei, aiming to accelerate Indonesia’s future as a technological competitor. With advanced tools, such as real-time network insights and end-to-end service management, IOH is set to redefine digital connectivity across the region.

This marks a pivotal step in Indonesia’s journey towards a smarter, more connected future.  

Indosat Ooredoo Hutchison (Indosat or IOH) has shone once again on the global stage, earning accolades for its exceptional network quality and management excellence. Recognised at the Mobile World Congress 2024 in Barcelona, Indosat emerged as the operator with the most consistent network in Indonesia, alongside commendation for its superior voice app experience.

Meanwhile, at the Asian Management Excellence Awards 2024 in Thailand, the company clinched two prestigious titles: Executive of the Year for Vikram Sinha, its President Director and CEO, and Indonesia Team of the Year for its Corporate Communications team. Indosat’s stellar performance in 2023 continues to garner international acclaim, reaffirming its position as a leader in the Indonesian telecommunications industry, with more than 100 million customers.  

Indosat Ooredoo Hutchison has won the Gold award of the Stevie International Business Award 2023 in the HR Department of the Year category. The award specifically recognises the success of the company’s post-merger management and enhancement of human resources.

The use of technology such as Robotic Process Automation by Indosat Ooredoo Hutchison was particularly noted and how this was combined with a human touch that respected culture and honoured their staff. The company were recognised for reaching out to staff families through programmes like the Family Festival that brought together over 14,000 staff and their families from the combined companies in nine cities. Keep building those bridges to the future!  

Telecom giants Indosat Ooredoo Hutchison and China Mobile International have signed a memorandum of understanding (MoU) to accelerate innovation specifically in communications, data centres and infrastructure technology. The MoU establishes a framework for cooperation to collaborate to deliver innovative and competitive digital solutions to better serve global customers.

The agreement will help them not only in their home markets but also in expanding into other markets in the region. They hope to help create an intelligent digital ecosystem in the region, integrating technology, capital and industry to strengthen regional economic cooperation and provide a digital innovation platform for regional prosperity.  

Micro, small and medium enterprises (MSMEs) have access to a new online platform to help them succeed, courtesy of Indosat Ooredoo Hutchison. Indosat Business has launched the Indosat Digital Ecosystem (IDE) designed to allow MSMEs to run their businesses better through hyperlocal insights, digital literacy and a marketplace to access technology products. IDE Advisory delivers insights, IDE Akademi has videos and training for business education while the Marketspace feature creates a community space for MSME players.

Indosat Ooredoo Hutchison (IOH) and the Indonesian Chamber of Commerce and Industry (KADIN) have signed a memorandum of understanding (MoU) to create employment opportunities for promising Indonesian digital talent and to host roadshows and technology training bootcamps to meet the needs of as many as 17 million workers. The IDCamp X KADIN will train up to 1,000 select participants in beginner online training in programming skills. Three hundred of this group will move on to intermediate training, access to the IDCamp alumni platform and more job opportunities. The programme has trained over 182,000 people since 2019.

Indosat Ooredoo Hutchison is creating a joint venture with PT Aplikanusa Lintasarta and BDX Asia Data Center Holdings to deliver 21st-century data services to the people of Indonesia. The three companies will establish a hyperscale data centre business to address the ever-growing demand for global standard data centres in Indonesia. The US$300 million investment will provide cloud services to the fast-growing online business sector. Customers will have access to cloud services in Indonesia and across the Asia-Pacific.

Indosat Ooredoo Hutchison has joined forces with the Ministry of Marine Affairs and Fisheries (Indonesia) to promote environmental preservation of marine habitats in Bali. They are working together to advance four main objectives: the rehabilitation of marine habitats, improving plastic waste management in coastal areas, strengthening turtle conservation communities, and empowering communities in the surrounding environment to improve ocean ecology. The Corporate Social Responsibility Marine Conservation programme is the first step towards helping repair the damage humans have done to our oceans.

Over 1,548 Indonesian women have contributed their ideas to reduce gender disparities in the fields of education, economy, health and the environment. The SheHacks programme at Indosat Ooredoo Hutchison conducts competitions and coaching programmes for women of all ages. Twelve webinar sessions have already been produced, a fourfold increase on the previous year. The programme is also reaching more people across Indonesia; over 23% of participants come from outside of Java Island.

Indosat Ooredoo Hutchison, formed in January by the merger between Hutchison 3 Indonesia and PT Indosat Tbk, will become Indonesia’s second largest mobile telecommunications firm with estimated annual revenues of approximately US$3 billion and US$6 billion in assets. This industrial heft will support increased investment in its technological and human infrastructure to provide better service and higher network speeds to customers across Indonesia, the world’s fourth largest nation by population.