Kruidvat Netherlands is celebrating 50 years as a go‑to health and beauty retailer, growing from a single shop into a network of 1,300 stores and a family of over 28,000! Guided by its long‑standing promise of quality and affordability, the brand has continually refreshed its offerings, from exclusive own‑brand launches to a seamless O+O experience that lets customers shop anytime, anywhere. With a packed programme of anniversary activities and promotions, Kruidvat marked five decades of helping more people live healthier, happier lives.  

Rossmann Poland has marked a grand achievement with the opening of its 2,000th store in Łódź. This new opening comes with an innovative twist – a retail experience that focuses on cultivating a sensory shopping experience, where thoughtfully designed warm interiors meet a seamless O+O connection, such as a Virtual Try-On for customers to test out in-store. This latest milestone is yet another celebration of how Rossmann turns everyday shopping into an immersive customer journey.  

Data-driven design is transforming the way people shop. From optimising search results to fine-tuning site navigation, small changes lead to big wins in conversions and revenue. With rigorous testing and real-time insights, AS Watson is shaping a future where shoppers find what they need faster and with less hassle.
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PARKnSHOP has invested over HK$200 million in a 300,000 sqft eCom Fulfilment Centre in a bold move that will increase its inventory processing volume by a factor of three. Cutting-edge technology is being used to improve efficiency. Artificial intelligence drives automatic guided vehicles. Data analytics spots inefficiencies and opportunities for improvement. This capability is crucial as the firm has seen its offline and online (O+O) strategy pay off handsomely with a triple increase in two years.  

Watsons’ ninth-generation store design ethos is transforming stores into experiential spaces, making the most of their O+O strategy and aligning Watsons with customers’ green hearts. Delivering human connection and a commitment to environmental stewardship is incorporated into features in stores from Hong Kong to Türkiye.
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Watsons is set to win over an army of new fans for seamless Offline plus Online interactive shopping as it launches in Qatar. Watsons will be wowing Qataris from the Doha Festival City in the heart of this vibrant market. It joins five other shops located in Dubai, Abu Dhabi and Saudi Arabia in serving the people of the Gulf Cooperation Council region.  

The six-nation ‘Watsons X Grab’ partnership will hypercharge the O+O (offline plus online) shopping experience, and will see Watsons partnering with Grab, Southeast Asia’s ride-hailing and delivery juggernaut. Watsons stores in Singapore, Indonesia, Malaysia, Thailand, Vietnam and the Philippines will form the backbone of this new shopping, payments and delivery behemoth. Watsons’ 2,300 stores continue to grow, with e-commerce sales doubling in 2020.