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Wales & West Utilities is helping profoundly deaf people to protect themselves from the odourless, invisible silent killer, carbon monoxide, as well as smoke and heat. Working with the local Fire and Rescue Service, they are funding the installation of Wi-Fi-enabled alarms, complete with strobe lights and vibrating pads, in the homes of deaf people and their families. Traditional sound-based alarms may suffice in other circumstances, but installed alarms and wearable devices will specifically help this community. The project is funded by Wales & West Utilities’ Vulnerability & Carbon Monoxide Allowance, designed to support the most vulnerable people in our communities.  

International Women’s Day 2022 was the day to launch the utility’s new Women’s Inclusion Network. One of the goals is to inspire more women to choose a career in the gas industry. Women will share life experiences and provide advice and support to their colleagues in, or considering joining, the gas sector.  

A Wales & West Utilities Army reservist made the switch from his job as team leader in the gas emergency and pipeline service to assist with the British Army’s response to the COVID-19 pandemic. He admits that retraining to work in the fight against coronavirus “was a bit of a culture shock”, but his work helped keep front-line medical professionals and the community protected from COVID-19.  

Wales & West Utilities (WWU) brings mains gas to the new NHS Nightingale Hospital in Exeter. Building new infrastructure is normally a long, drawn-out affair, but the COVID-19 field hospital couldn’t wait. Connecting this high gas-usage facility was urgent and WWU delivered.