Indosat Ooredoo Hutchison is committed to keeping their team free from harm through protocols and practices that are constantly being updated. Beyond immediate safety from catastrophe, they also protect the long-term health and well-being of their staff.
Indosat Ooredoo Hutchison (IOH) has announced ground-breaking developments in Southeast Asia’s digital transformation by launching the region’s largest Digital Intelligence Operations Center (DIOC). Located in Jakarta, Indonesia, this AI-powered facility will serve over 100 million customers, merging traditional operations with new state-of-the-art practices.
It’s the brainchild of a partnership with Huawei, aiming to accelerate Indonesia’s future as a technological competitor. With advanced tools, such as real-time network insights and end-to-end service management, IOH is set to redefine digital connectivity across the region.
This marks a pivotal step in Indonesia’s journey towards a smarter, more connected future.
Indosat Ooredoo Hutchison (Indosat or IOH) has shone once again on the global stage, earning accolades for its exceptional network quality and management excellence. Recognised at the Mobile World Congress 2024 in Barcelona, Indosat emerged as the operator with the most consistent network in Indonesia, alongside commendation for its superior voice app experience.
Meanwhile, at the Asian Management Excellence Awards 2024 in Thailand, the company clinched two prestigious titles: Executive of the Year for Vikram Sinha, its President Director and CEO, and Indonesia Team of the Year for its Corporate Communications team. Indosat’s stellar performance in 2023 continues to garner international acclaim, reaffirming its position as a leader in the Indonesian telecommunications industry, with more than 100 million customers.
Indosat Ooredoo Hutchison has won the Gold award of the Stevie International Business Award 2023 in the HR Department of the Year category. The award specifically recognises the success of the company’s post-merger management and enhancement of human resources.
The use of technology such as Robotic Process Automation by Indosat Ooredoo Hutchison was particularly noted and how this was combined with a human touch that respected culture and honoured their staff. The company were recognised for reaching out to staff families through programmes like the Family Festival that brought together over 14,000 staff and their families from the combined companies in nine cities. Keep building those bridges to the future!
Telecom giants Indosat Ooredoo Hutchison and China Mobile International have signed a memorandum of understanding (MoU) to accelerate innovation specifically in communications, data centres and infrastructure technology. The MoU establishes a framework for cooperation to collaborate to deliver innovative and competitive digital solutions to better serve global customers.
The agreement will help them not only in their home markets but also in expanding into other markets in the region. They hope to help create an intelligent digital ecosystem in the region, integrating technology, capital and industry to strengthen regional economic cooperation and provide a digital innovation platform for regional prosperity.
Indosat Ooredoo Hutchison (IOH) and the Indonesian Chamber of Commerce and Industry (KADIN) have signed a memorandum of understanding (MoU) to create employment opportunities for promising Indonesian digital talent and to host roadshows and technology training bootcamps to meet the needs of as many as 17 million workers. The IDCamp X KADIN will train up to 1,000 select participants in beginner online training in programming skills. Three hundred of this group will move on to intermediate training, access to the IDCamp alumni platform and more job opportunities. The programme has trained over 182,000 people since 2019.
Micro, small and medium enterprises (MSMEs) have access to a new online platform to help them succeed, courtesy of Indosat Ooredoo Hutchison. Indosat Business has launched the Indosat Digital Ecosystem (IDE) designed to allow MSMEs to run their businesses better through hyperlocal insights, digital literacy and a marketplace to access technology products. IDE Advisory delivers insights, IDE Akademi has videos and training for business education while the Marketspace feature creates a community space for MSME players.
Indosat Ooredoo Hutchison is creating a joint venture with PT Aplikanusa Lintasarta and BDX Asia Data Center Holdings to deliver 21st-century data services to the people of Indonesia. The three companies will establish a hyperscale data centre business to address the ever-growing demand for global standard data centres in Indonesia. The US$300 million investment will provide cloud services to the fast-growing online business sector. Customers will have access to cloud services in Indonesia and across the Asia-Pacific.
Indosat Ooredoo Hutchison has joined forces with the Ministry of Marine Affairs and Fisheries (Indonesia) to promote environmental preservation of marine habitats in Bali. They are working together to advance four main objectives: the rehabilitation of marine habitats, improving plastic waste management in coastal areas, strengthening turtle conservation communities, and empowering communities in the surrounding environment to improve ocean ecology. The Corporate Social Responsibility Marine Conservation programme is the first step towards helping repair the damage humans have done to our oceans.
Over 1,548 Indonesian women have contributed their ideas to reduce gender disparities in the fields of education, economy, health and the environment. The SheHacks programme at Indosat Ooredoo Hutchison conducts competitions and coaching programmes for women of all ages. Twelve webinar sessions have already been produced, a fourfold increase on the previous year. The programme is also reaching more people across Indonesia; over 23% of participants come from outside of Java Island.
Indosat Ooredoo Hutchison, formed in January by the merger between Hutchison 3 Indonesia and PT Indosat Tbk, will become Indonesia’s second largest mobile telecommunications firm with estimated annual revenues of approximately US$3 billion and US$6 billion in assets. This industrial heft will support increased investment in its technological and human infrastructure to provide better service and higher network speeds to customers across Indonesia, the world’s fourth largest nation by population.
